Skip to content

Legal

Cookie policy

Last updated

1. About this policy — link to this section

1.1

This policy explains how Helmpay Limited, trading as Helm, uses cookies and similar technologies on helm.business and on the Helm platform.

1.2

It should be read alongside our Privacy Policy, which explains how we handle personal data more generally.

2. What cookies are — link to this section

2.1

A cookie is a small text file placed on your device when you visit a website. Similar technologies include local storage, session storage and pixel tags, which serve comparable purposes. In this policy, "cookies" refers to all of them.

2.2

Cookies may be set by the site you are visiting, known as first party cookies, or by a third party whose content or service the site uses, known as third party cookies.

2.3

Cookies may be deleted when you close your browser, known as session cookies, or may persist for a defined period, known as persistent cookies.

3. The cookies we use — link to this section

3.1

We use only cookies that are strictly necessary for the operation of our website and platform. These are exempt from the consent requirement under the Privacy and Electronic Communications Regulations, because they are essential in order to provide a service you have requested.

Purpose
Authentication and session management
What it does
Keeps you signed in to the Helm platform and maintains your session as you move between pages
Type
First party, session and persistent
Purpose
Security
What it does
Supports protection against cross site request forgery and other attacks, and helps detect unauthorised access
Type
First party, session
Purpose
Preferences
What it does
Remembers settings you have chosen, so the platform behaves consistently between visits
Type
First party, persistent
3.2

We keep the cookies we set under review and update this policy when they change.

4. What we do not use — link to this section

4.1

We do not use analytics cookies, advertising cookies, social media cookies or any other non essential cookie or tracking technology on our website.

4.2

Because we set no non essential cookies, we do not display a cookie consent banner. Consent is not required for strictly necessary cookies.

4.3

If we introduce analytics or any other non essential technology, we will update this policy and will ask for your consent before those cookies are set. Consent will be sought in a way that makes accepting and rejecting equally straightforward, and you will be able to withdraw consent at any time.

5. Third party services — link to this section

5.1

We self host the typeface used on our website, so no request is made to a third party font provider and no data is shared with one when you visit.

5.2

Our website and platform are delivered through hosting and content delivery infrastructure. Those providers process technical information, including your IP address, in order to serve the site to you and to protect it against abuse. They act on our instructions under a written contract.

6. Managing cookies — link to this section

6.1

Most browsers allow you to view, delete and block cookies through their settings. The relevant instructions are published by each browser vendor.

6.2

Blocking strictly necessary cookies will prevent parts of the Helm platform from working. In particular, you will not be able to remain signed in.

6.3

Browser settings apply to the browser and device on which you change them. You will need to repeat the change on each browser and device you use.

7. Changes to this policy — link to this section

7.1

We may update this policy. The current version is always available at helm.business/legal/cookies, and the date shown on the page indicates when it was last updated.

Helmpay Limited, company number 16417022, 2 Frederick Street, London, England, WC1X 0ND. contact@helm.business