Support
How can we help?
For help with your Helm account, verification, payments or trade finance, contact Helm.
Email Helm.
What to include.
Account opening
Help opening your Helm account and completing setup.
Verification
Questions about business or identity verification.
Receiving USD
Help with your account details or an incoming USD payment.
Payments
Help with beneficiaries, outgoing payments or payment status.
Trade finance
Discuss a financing requirement or an existing application.
Security
Report account-access or payment-security concerns.
Other enquiries
Press, legal and general enquiries.
Helm replies by email during UK working hours.